Q) How can I learn more about Pentel Arts products?
A) Please contact a Pentel office in your region:
Western Region
2715 Columbia Street, Torrance, CA 90509
Tel: (310) 320-3831
Central Region
1100 Arthur Avenue, Elk Grove Village, IL 60007
Tel: (847) 640-7570
Q) Are Pentel's Gel Rollers Acid-Free?
A) Yes, Pentel's Gel Rollers are permanent, fadeproof, and acid-free.
They're perfect for memory books.
Q) How do I obtain a Material Safety Data Sheet for various Pentel products?
A) Please e-mail your request to: qa@pentel.com
Q) Do you have warranty service on your products?
A) Each Pentel product is warranted for life against failure due to defects in materials
and workmanship. For warranty service within the United States, return product
(shipping prepaid) for free repair or replacement to: Pentel of America, Ltd.,
2715 Columbia Street, Torrance, CA, 90509, Attn: Quality Assurance Department.
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